We are only able to weld one bracelet per appointment- Sets/Matching bracelets must be booked with separate consecutive appointments

* The minimum age for welded bracelets is 10 years old. (please bring relevant photo identification) we may ask to see this if we feel the client looks under 10 years old. Copies, screenshots and photographs are not valid. Anyone under the age of 16 years old must be accompanied by an adult (18+)

* Bracelets can be removed by yourself with a sharp pair of scissors however we recommend popping in so we can help remove the bracelet efficiently with tools

* We do not accept returns on our welded bracelets for hygiene reasons and our bracelets are custom made to measure for each client

* If you require your bracelet resizing this will incur a £10 fee for smaller resizes. For larger sizes you must pay again. Please ensure you are happy with your size before you leave

* Our Gold bracelets are gold fill: this is a hardy & sturdy metal which is very durable. Our silver bracelets require a little extra care: please be mindful and ensure the bracelet is polished with a polishing cloth often. Solid gold is available for an additional fee (priced from £125) (Solid gold must be pre booked/ordered prior to your visit) Our charms are made from gold fill and silver.

* Our welded bracelets can last as long as you take care of them, depending on your lifestyle. You must be mindful as the chain is very delicate. Any pull or snag can stretch the bracelet. If your bracelet stretches we will do our best to repair it. This will depend on how much the bracelet has stretched. If your bracelet stretches, please come and see us ASAP, leaving a bracelet stretched can make it vulnerable and lead to it snapping. All bracelet come with a 14 day grace period*

* Due to the delicate nature our chain is not suitable for anklets

* The spark is safe and cannot burn you or your wrist. Just do not look directly at the light when we perform the weld.

* Welded bracelets are safe for pregnant and breastfeeding clients. However please be aware that should you require a c-section/surgery or suffer from swelling your bracelet may need to be removed. Please visit us if you require any help with this.

* Bookings require valid card details to book an appointment. We require 48 hours notice for reschedules & cancellations. Cancellations within the 48 hour window will incur a 100% charge of the appointment fee. Failure to turn up to your appointment without informing us will result in 100% charge of your appointment.

*14 day grace period: Includes repairs for accidental stretching/breakage in the first 14 days from your booking. Our grace period does not cover loss of bracelets. Any repairs needed after this time will incur a charge of at least £10 up to the cost of a new bracelet.

*Disclaimer*

Excessive submersion in chlorinated water or bodies of fresh water can result in your bracelet becoming very dull or tarnished. Ensuring the bracelet is washed after such activities with warm soapy water, dried thoroughly and polished with a polishing cloth should resolve this.

Excessive moisture from perfumes, fake tan, moisturisers etc can also have a detrimental effect on your welded bracelet.

Please note such events are not covered under our 14 day grace period & any bracelet which needs to be replaced will incur payment in full.

We recommend drying your bracelet thoroughly after it comes into contact with any water & ensure it is cleaned with warm soapy water, dried thoroughly & polished every so often with a polishing cloth to keep the bracelet looking at its best.